IT Support Specialist
The Vacancy
Hours of Work: 37.5 hours per week, full year, on-site core hours 8.00am to 6.00pm, Monday to Friday (weekends and evenings required on standby and call out rota)
Salary: Competitive based on experience, with benefits including 25 days holiday, pension (defined contribution scheme) and staff discounts.
We are seeking a friendly, proactive, and technically capable IT Support Specialist to join our IT team at Marlborough College. This is an ideal opportunity for someone who enjoys helping others, thrives in a busy support environment, and is passionate about improving IT skills and systems across a school community.
Reporting to the Security and Systems Engineer and the Helpdesk and Systems Engineer, you will provide first-line support for staff and pupils, ensuring excellent service and swift resolution of technical issues. You will also play a key role in user training, helping to improve digital literacy and confidence with systems such as Microsoft 365 and the College’s core platforms.
This varied role is perfect for someone looking to develop a career in IT support and education technology, offering exposure to a wide range of systems and projects in a collaborative team environment.
The ideal candidate will have:
- Hands-on experience in IT support, troubleshooting, and end-user training
- Strong communication and customer service skills
- Working knowledge of Microsoft 365 and Active Directory
- A positive and proactive attitude with a willingness to learn
- A relevant IT qualification (e.g. CompTIA A+ or Microsoft Certified) is desirable
This is a fantastic opportunity to contribute to the smooth running of one of the UK’s leading full-boarding schools while developing your skills in a dynamic and supportive setting.
For further information about this role please see the documents available at the top of this page, including the full Job Descriptions.
To submit an on-line application, click on the 'Apply' button above. Please specify on your application which of the above roles you are applying for.
If you require any accommodations or additional support during your application process, please do not hesitate to contact a member of the Recruitment team; email: thepeopleteam@marlboroughcollege.org, or phone: 01672 892461
We reserve the right to close this role early if a suitable number of applications are received. We may also call candidates forward to interview whilst the role is still live. Early applications are therefore encouraged.
The Company
Marlborough College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS).
The post is exempt from the Rehabilitation of Offenders Act 1974 and the College is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children."
Documents
